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Contract Services Support

Contact Contract Services

cs@csatf.org
818.565.0550

2710 Winona Avenue
Burbank, CA 91504

FAQs

Contract Services

What is Contract Services?

Contract Services, also known as CSATF, is a nonprofit organization established by the major studios and Hollywood unions to administer certain aspects of the collective bargaining agreements between Producers and Unions. Contract Services administers rosters like the Industry Experience Roster and IATSE Television Commercial Roster. Contract Services also provides mandatory safety training and harassment prevention training, offers non-mandatory skills training and operates other programs that benefit the film and television industry. For more information about Contract Services, visit www.csatf.org.

Which unions and locals does Contract Services work with?

Click here to see a list of the Unions and Locals served by Contract Services.

How can I tell whether my classification is part of a roster or if I have Contract Services training requirements?

To find out if your classification is part of a roster or if you have Contract Services training requirements, visit the Contract Services Industry Hub and click “Search Industry Professionals.”

Using the drop-down menus, you can see all Local Unions and job classifications that are either part of the Industry Experience Roster (IER), the Local 884 Teachers Availability List, or a non-roster classification that has required training. You can also search the IATSE Television Commercial Roster (TCR) to see if your classification is on the TCR.

For any additional questions, visit Contract Services.

What is a Contract Services Letter?

When you apply for union roster placement (Industry Experience Roster) or upgrading with Contract Services, you will need to provide proof of days worked. Proof of days worked is typically an employment verification letter, also known as a Contract Services Letter, which captures and reports hours or days worked.

Do I need a Contract Services Letter?

You will need to provide verification of work experience (Contract Services letter) in the industry when you apply for placement or upgrade on an industry roster (e.g., the Industry Experience Roster, the IATSE Television Commercial Roster or the Local 884 Teacher Availability List) or for access to training for “non-roster” classifications. In most cases, you demonstrate work experience by providing verification from your employer, which you can do for EP-paid shows through myEP. (See instructions at the top of the page.)

Review the Contract Services Work Experience FAQs for more information.

How do I apply for placement on an industry roster (e.g., the Industry Experience Roster) or for access to Contract Services training for “non-roster” classifications?

Create a Contract Services Portal account at thehub.org and start an application, which generally includes providing required documents, demonstrating work experience and completing preliminary training.

Click here for helpful Quick Reference Guides and Video Tutorials on how to create your Contract Services Portal account and manage your application.

How do I submit my work experience (hours or days) to Contract Services for roster placement?
Can EP access my hours or days from non-EP projects?

EP only provides information for EP-paid projects.

How can I tell whether Contract Services has received the submission of my work experience?

You can check the status of your submission by logging in to your Contract Services Portal. When Contract Services receives employment verification on your behalf, it will appear in your Portal under the Work Experience tab.

If I work for a local in New York or other areas outside of Hollywood, what do I need to submit to the union?

For all outside of Hollywood locals, you can request an Earning Report, please complete and submit our Crew & Talent Inquiries & Corrections Form.

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